Services

About

We are a group of engineers and project management professionals who believe that doing things right is the best strategy for business success. Our goal is entrusting the culture of quality and process approach wherever we go.

Mission

We promote continual improvement in our business and within our team, with our customers, and in our environment. We help our clients rethink how they do their work in order to improve customer service, cut operational costs, and improve employee performance and well-being.

Quality Circle's Services

  • Plan, develop, and implement a Quality Management System (QMS) based on International Standards (e.g. ISO 9001) and Total Quality Management tools and techniques
  • Map business processes (present an easy to understand visualization of how activities are linked together to transform inputs into outputs, using resources and tools)
  • Optimize and improve business processes
  • Prepare standard operating procedures with their relative forms and tools
  • Establish and improve the organization’s project management concept, framework, and processes in line with PMI standard requirements
  • Develop and improve the information and organization management structures and practices
  • Recommend and incorporate technology in business functions to automate business processes
  • Establish a system for continual improvement: internal auditing, monitoring and measurement, quality assurance and control, and management review
  • Audit the organization’s QMS to ensure compliance to procedure requirements
  • Improve & manage customer satisfaction
  • Deliver presentations & training on quality management, project management, ISO 9001, etc.
  • Create SMART objectives and monitor performance using Key Performance Indicators (KPI)
  • Steer the Client’s organization towards ISO certification