We are a group of engineers, project management professionals, strategists, innovation and sustainability experts who believe that doing things right is the best strategy for business success. Our goal is entrusting the culture of quality, innovation and sustainable development wherever we are requested to boost an organization's business performance.
Quality Circle delivers state-of-the-art management services for organizations which want to improve their business performance. Our services include Total Quality Management and Business Process Re-engineering, innovative solutions and sustainable development. We offer specific and customized solutions for all industries, with established experience in the private and public sectors in design, construction, real estate, ports (import/export), marketing and distribution of products and oil and gas industries.
We promote continual improvement in our business and within our team, with our customers, and in our environment. We help our clients rethink how they do their work in order to improve customer service, cut operational costs, and improve employee performance and well-being.
We offer specific and customized solutions to our clients after studying their companies’ culture, organization maturity, and existing processes.
We help organizations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs, and become world class competitors.
Our major concern is our Client's satisfaction. Using our TQM approach, we create a management system that is customer-focused, process centered, involves all employees in continual improvement, and follows a strategic and systematic approach to achieve the organization’s vision, mission, and goals.
We develop easy-to-understand visual representations of processes involving activities, people, and tools. The procedures that we prepare are easily read and understood since they contain more visuals than text. As a result, this simplifies communication around processes and improves business operations.
I would like to thank Quality Circle and Joy specifically for her guidance, assistance, and training in setting up BeitMisk’s quality management system and providing us with a solid understanding of ISO 9001. Joy’s approach to quality management is to make it valuable and relevant, as well as practical and achievable. She was patient and determined to understand our organization and its services, helped us to identify the areas for improvement, and assisted us in implementing the changes that were required to fine tune and streamline our core processes. She kept the focus on our company, the way we work, what was already in place, and paid attention to all the details that were important to us. Her advice and input were outstanding, all without imposing any additional or unnecessary overheads. Staff are really happy and motivated to work with the new system. We now have clear procedures that add discipline and control, which is really beneficial to us. We know where all our documents and files are. I highly recommend Joy.